“I want to book, how? “
Book directly at the hotel. So, enjoy the lowest rate, more flexible cancellation terms and quality service. You can book either by clicking here: DIRECT BOOKING
By phone at 05.53.59.27.80
Or by mail to email@example.com
“Do you have a parking? “
The hotel is in front of a free public car park (not free from April 1st to October 31st) with 60 seats “Place Salvador Allende.” You can also park in the car park with 250 spaces “The Desmourets” located 5 minutes walk from the hotel accessible by stairs. Download the map here.
” May I change my booking ? “
Yes I do. Simply call 05.53.59.27.80 or send an email to firstname.lastname@example.org. Warning: If you booked through an online agency (Booking, Hotels.com, or other) you will have to address to the agency.
“I booked for the night of February 7 to 8, until when can I cancel my reservation without charge? “
If you booked directly, you can cancel without charge until February 5 (48 hours prior to arrival). If you cancel between 5 and 7, we only charge the amount of the first night. Warning:. If you booked through an online booking agency, you should contact the agency for any cancellation. (15 euros fixed cancellation fee if canceled 7 days before the arrival date the amount total booking will be charged).
“And if we travel with our baby? “
The hotel has 3 baby beds (installed in the rooms) and 3 high chairs in the restaurant.
“Can I travel with my pet?”
Yes, we accept pets.
“We are a family of 4, you have family rooms? “
All our rooms can accommodate a maximum of 2 persons except our family rooms (Room # 2 and # 3) which composed of 2 connecting rooms and 3 beds: 1 parental bed of 160 and 2 beds individual 90. The room # 1 also has 3 beds in the same room.
“How to access the hotel if we arrive by train to Sarlat? “
We advise you to book a taxi. However, you can reach the hotel on foot in 20 minutes.
“Do you have partners taxis? “
Yes I do. You will find below a list of taxi Sarlat partners.
Mr. KUSTERS: 06.08.70.61.67 (Preferred)
Mr. BRAJOT: 05.53.59.41.13 (Preferred)
Sarlat Allo Taxi: 05.53.59.02.43
Faugère: 05.53.31.62.43 (Preferred)
Philippe Guibert: 05.53.59.10.26
Sarlat Taxi: 05.53.59.06.27
“What if I arrive late? There will be someone there to greet me? “
Our reception is open from 7:30 to 10:30 p.m. and 7 days on 7. Outside of these hours, you will be able to access your room. Beforehand, please ask for instructions directly at the hotel.
“Is it possible to eat at the hotel? “
You can book your table in our restaurant. Our chef, Marion Martel, Master Restorer, will be happy to propose to you her local cooking with fresh local produce.
“I want dinner but I am allergic and without gluten, what do you suggest?”
Our chef Marion Martel, Master Restorer will suggest dishes to suit your needs. You can taste gluten-free dishes, vegetarian dishes, no eggs, no salt ….
“Do the rooms safe? “
No. The reception provides a service vaulting of your property during your stay.
“Do I need a hair dryer? “
No. The bathrooms are equipped with hair dryers.
“At what time are we able to take possession of the room? “
To enable our customers to benefit from the highest quality, your room will be available from 16:00.
“What time should I leave the room? “
The hotel rooms must be vacated by 11am at the latest.
“Is breakfast included in the room price?”
Breakfast is an option at 10 euros per person (2016 price). For children under 10, breakfast is charged 6 euros and is free for children under 5 years.
“Is the wifi available in all rooms? “
Free wifi in all rooms.
“Can I leave my luggage in deposit at the hotel? “
Yes I do. You can leave your baggage at the hotel reception if you wish.
“Is it possible to add extra beds in the rooms? “
All rooms are equipped with the maximum sleeping. Only rooms below can accommodate an additional extra bed:
– Family (Room # 1,2,3)
– Comfort Room 9
– Standard room no.10
Warning: the availability of extra beds is not possible if you book through an online agency.
“Rooms have air conditioning ? “
The rooms are all equipped with electric fans in summer but are not equipped with air conditioning.
“Can you accommodate people with reduced mobility? “
Yes, we have a room accessible to the disabled. In this case, please make the request directly to the hotel.