Privacy Policy

La protection de vos données personnelles est une priorité pour nous. Cette Privacy Policy vous explique quelles informations nous collectons, comment nous les utilisons et quels sont vos droits.

1. Identity of the Data Controller

Company name: SARL La Couleuvrine
Address: 1, Place de la Bouquerie 24200 Sarlat La Canéda
Email: contact [@] la-couleuvrine.com
Phone: 05.53.59.27.80

2. Data Collected

We collect the following data when you use our website:
• Personal data: Last name, first name, email, telephone number, address, etc.
• Technical data: IP address, browser type, pages visited, cookies, etc.
• Transaction data: Payment information (processed through secure platforms).

3. Purposes of Data Processing

We use your data to:
• Manage your account and orders
• Respond to your requests and questions
• Send newsletters and promotional offers (with your consent)
• Improve the user experience and analyze website statistics
• Ensure security and prevent fraud

4. Data Retention Period

Your data is retained:
• Account data: until your account is deleted
• Marketing data: until you withdraw your consent

5. Data Recipients

We only share your data with:
• Our service providers (payment, hosting, email marketing, etc.)
• The competent authorities where legally required

6. Your Rights

You have the following rights regarding your data:
• Access and rectification
• Deletion (right to be forgotten)
• Objection to and restriction of processing
• Data portability
• Withdrawal of consent at any time
To exercise your rights, contact us through our contact form. You may also lodge a complaint with the CNIL (www.cnil.fr) if you believe that your rights have not been respected.

7. Cookie Management

A “cookie” is a small information file sent to the user’s browser and stored on the user’s device (e.g. computer, smartphone), hereinafter referred to as “Cookies”. This file cannot in any way damage the user’s device.
We use cookies to:
• Ensure the proper functioning of the website
• Analyze traffic and performance
• Provide targeted advertising
You can disable them in your browser settings.

8. Data Security

We implement technical and organizational measures to ensure the security of your data (encryption, restricted access, security audits).

9. Modifications de la Privacy Policy

We may modify this policy at any time to comply with legal developments. Users will be notified of any significant changes.